Here is a photograph you have seen a thousand times: a Black child, usually a girl, standing in front of a dilapidated building, her eyes large and wet, her clothes slightly too big, her expression carefully calibrated to evoke maximum sympathy without tipping into accusation. Behind her, the architecture of poverty — peeling paint, broken windows, perhaps a chain-link fence — provides the visual grammar that tells the donor exactly what emotion to feel and exactly what to do with that emotion: reach for a credit card. This image, or one of its infinite variations, has been used to raise hundreds of billions of dollars over the past half-century. It has built an industry that employs hundreds of thousands of people, most of them white, most of them credentialed, most of them earning salaries that the communities they claim to serve could not imagine. And it has not reduced Black poverty by a single percentage point.

The nonprofit sector in the United States is a $2.8 trillion economy. Within that economy, social-service nonprofits — the organizations that purport to address poverty, housing, education, health, and community development — account for approximately $471 billion in annual revenue, according to the National Council of Nonprofits. That figure exceeds the GDP of most countries. It represents a transfer of wealth that, if it actually reached the communities it was raised to serve, would transform every low-income neighborhood in America within a decade. It does not reach those communities. It reaches program officers and executive directors and development consultants and grant writers and communications specialists and a vast professional class whose livelihoods depend on the continuation of the very problems they are ostensibly paid to solve.

INCITE! Women of Color Against Violence, eds. "The Revolution Will Not Be Funded: Beyond the Non-Profit Industrial Complex." South End Press, 2007.

The Salary Problem

The compensation data for leaders of major social-service nonprofits tells a story that the fundraising brochures do not. The CEO of the United Way of America has earned total compensation exceeding $1 million in recent years. The CEO of the American Red Cross earns approximately $700,000. The heads of major foundations that fund anti-poverty work routinely earn between $300,000 and $800,000. These salaries are justified by the standard nonprofit defense: “We need to attract talent from the private sector.” But the private sector produces goods and services that people voluntarily purchase. The poverty industry produces reports, convenings, strategic plans, and awareness campaigns that are consumed primarily by other professionals in the poverty industry, in a closed loop of credential validation that has no measurable connection to the conditions on the ground.

Below the executive level, the salary structure reveals something more insidious. Program officers at major foundations earn $80,000 to $150,000. Grant writers earn $60,000 to $100,000. Communications directors who produce the poverty imagery that drives donor acquisition earn $70,000 to $120,000. Meanwhile, the “community liaisons” and “outreach coordinators” who actually live in the communities being served — the people who knock on doors, who translate institutional language into human language, who bear the emotional weight of working in their own neighborhoods — earn $30,000 to $45,000, often without benefits, often on annual contracts that can be terminated when the grant cycle ends.

Villanueva, Edgar. "Decolonizing Wealth: Indigenous Wisdom to Heal Divides and Restore Balance." Berrett-Koehler Publishers, 2018.
“The nonprofit industrial complex does not exist to end poverty. It exists to manage poverty in a way that is comfortable for the people who benefit from its continuation — which is everyone except the poor.”

The Overhead Myth and the Real Problem

The standard metric by which donors evaluate nonprofits — the overhead ratio, meaning the percentage of revenue spent on administration, fundraising, and executive compensation versus “program expenses” — is itself a fraud. The charity evaluation industry, led by organizations like Charity Navigator and GuideStar, has spent years trying to move donors away from the overhead ratio as a measure of effectiveness, because it incentivizes exactly the wrong behavior: organizations that spend the most on direct services look good on paper while organizations that invest in infrastructure, capacity building, and evaluation look wasteful. But the deeper problem is that the categories themselves are meaningless. A “program expense” at a major social-service nonprofit can include the salary of the program director ($120,000), the cost of a conference at which the program is discussed ($50,000), the production of a report about the program’s impact ($30,000), and the travel expenses of the staff who attend the conference ($15,000). The total “program expense” is $215,000. The amount that reached the community is zero.

The Building Movement Project, which has studied the demographics of the nonprofit sector for over two decades, has documented that the leadership of social-service nonprofits operating in communities of color is overwhelmingly white. In a sector that claims to center the voices and experiences of marginalized communities, 87% of nonprofit executive directors and 90% of foundation board members are white. The people who decide which communities receive funding, what metrics define success, and which organizations are deemed worthy of support are almost entirely people who do not live in those communities, do not share those experiences, and will not be affected by the consequences of their decisions.

Building Movement Project. "Race to Lead: Confronting the Nonprofit Racial Leadership Gap." 2017.
“Charity is a cold grey loveless thing. If a rich man wants to help the poor, he should pay his taxes gladly, not dole out money at a whim.”
— Clement Attlee

The Fundraising Machine

The mechanism by which poverty imagery is converted into nonprofit revenue deserves examination because it reveals the true incentive structure of the industry. A major social-service nonprofit spends, on average, between $0.15 and $0.35 to raise each dollar of charitable revenue. For direct-mail campaigns — the physical letters with photographs of suffering children that arrive in mailboxes across affluent America — the cost of acquisition for a new donor can exceed $1.50 per dollar raised in the first year. The investment pays off over time through donor retention, which is why the initial appeal must be maximally emotional: the more visceral the imagery, the higher the response rate, the lower the acquisition cost over the lifetime of the donor.

This creates an economic incentive to produce and disseminate the most extreme images of Black poverty, not because those images are representative of Black life, but because they generate the strongest donor response. A photograph of a Black family eating dinner in a clean, modest apartment does not raise money. A photograph of a Black child in a crumbling housing project raises money. A story about a Black community organizing to address its own challenges does not raise money. A story about a Black community in crisis, helpless and waiting for external rescue, raises money. The fundraising model rewards the most dehumanizing portrayals of Black life and punishes narratives of agency, competence, and self-determination.

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What Actually Works

The evidence for what actually reduces poverty is clear, and it is embarrassing to the nonprofit industrial complex, because it suggests that the most effective intervention is the simplest one: give poor people money. GiveDirectly, a nonprofit that makes unconditional cash transfers to people in extreme poverty, has been studied more rigorously than almost any anti-poverty program in history. Randomized controlled trials have consistently shown that direct cash transfers produce better outcomes across virtually every metric — income, health, education, psychological well-being — than equivalent spending on programmatic interventions designed and administered by professionals.

A landmark study by Haushofer and Shapiro, published in the Quarterly Journal of Economics in 2016, found that unconditional cash transfers of approximately $1,000 to households in Kenya increased consumption by 23%, increased assets by 58%, and reduced food insecurity by 25%. The effects persisted years after the transfer. Recipients did not, contrary to the assumption that undergirds the entire professional-services model of poverty alleviation, drink the money away or waste it on frivolous purchases. They invested in their businesses, their children’s education, and their housing. They made exactly the decisions that an expensive program officer in a Manhattan office would have made for them, except they made them faster, cheaper, and with better local knowledge.

McGoey, Linsey. "No Such Thing as a Free Gift: The Gates Foundation and the Price of Philanthropy." Verso, 2015.

The implications for the poverty industry are devastating, and that is precisely why the evidence for direct cash transfers has been received with such muted enthusiasm by the professional class that controls the resources. If you can achieve better outcomes by simply giving poor people money, then you do not need a program officer, a grant writer, a communications director, a development consultant, a strategic plan, a logic model, a theory of change, a convenings calendar, or any of the other artifacts of the professional poverty industry. You need a bank account and a mailing address. The $471 billion social-service sector exists, in significant part, because the alternative — trusting poor people to make their own decisions about their own lives — would eliminate the jobs of the people who currently make those decisions for them.

The Alternative: Community Control

Participatory budgeting, in which community members directly decide how public funds are allocated, has been practiced in over 7,000 cities worldwide since its development in Porto Alegre, Brazil, in 1989. In cities that have implemented it — including New York, Chicago, and several cities in the San Francisco Bay Area — participatory budgeting consistently directs resources toward infrastructure, education, and public safety, the priorities identified by communities themselves rather than by external professionals. The model works because it solves the information problem that the professional-services model cannot: the people who live in a community know what that community needs better than any consultant, however credentialed, who visits it occasionally and writes reports about it.

Edgar Villanueva, in Decolonizing Wealth, argues that the philanthropic sector replicates the colonial dynamics it claims to oppose: wealth extracted from communities of color is recycled through institutions controlled by white professionals who determine the terms on which portions of that wealth are returned. The Association of Black Foundation Executives — ABFE — has pushed for a model of Black-led philanthropy in which Black communities control not only the delivery of resources but the decision-making about how those resources are deployed. The model requires foundations to cede power, which is why it has been praised in theory and resisted in practice.

“If giving poor people money produces better outcomes than $471 billion in professional services, then the poverty industry does not exist to serve the poor. It exists to employ the professional class that manages them.”

What Must Change

The poverty industrial complex will not reform itself, because reform would require the people who benefit from the current system to voluntarily reduce their own power and compensation. This has never happened in any industry, and there is no reason to expect it will happen in the nonprofit sector, which is protected from market discipline by the tax exemption that subsidizes its existence and from public accountability by the mythological assumption that nonprofits are inherently virtuous because they are not motivated by profit.

Change will come from two directions. First, from donors who demand transparency not about overhead ratios but about outcomes. How many people moved out of poverty as a direct result of your program? How does that number compare to what would have been achieved by giving the same amount of money directly to the people you claim to serve? These questions are simple, and the poverty industry has spent decades constructing metrics complex enough to avoid answering them. Second, from communities that build their own institutions — their own foundations, their own lending circles, their own cooperative enterprises — and route resources around the professional class that has positioned itself as the gatekeeper between capital and community.

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The photograph of the Black child with the wet eyes will continue to raise money, because the emotional mechanics of charity are resistant to evidence. But the question that must be asked — the question that the poverty industry has a $471 billion incentive to prevent anyone from asking — is simple: Where does the money go? Not where does the IRS form say it goes. Not what does the annual report claim it accomplishes. Where does it actually go? Into which pockets? Into which neighborhoods? Into which bank accounts? Follow the money from the donor’s credit card to the community it was raised to serve, and at every transfer point you will find a professional who takes a cut, a consultant who takes a fee, an institution that takes overhead, and a system that has no economic incentive to solve the problem it was chartered to address. The block sees none of it. The block was never supposed to.